Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from sooperkids.com (the "Site"). This Site is operated from Pakistan and serves customers worldwide.

Personal Information We Collect

We only collect personal information when you place an order or attempt to place an order through the Site. This includes your name, shipping address, email address, and phone number. We refer to this as "Order Information."

We do not collect any payment or credit card information, as we operate on a Cash on Delivery (COD) basis. We also do not collect any personal information from you simply by browsing the Site.

How We Use Your Personal Information

We use your Order Information to:

Process and fulfil your order, including coordinating with our courier partners for delivery
Communicate with you about your order via email and WhatsApp
Screen for potential risk or fraud

Sharing Your Personal Information

We share your Order Information with trusted third-party service providers only as necessary to fulfil your order. These include:

Our courier partners (Leopard Couriers and Muller and Philips) for delivery purposes
Shopify, which powers our online store

Shopify may independently collect certain information as part of providing their platform. You can read Shopify's Privacy Policy here: https://www.shopify.com/legal/privacy

We may also share your information when required by law or a lawful authority.

We do not sell your personal information to third parties.

Data Retention

We retain your Order Information for as long as necessary to fulfil the purposes described in this policy or as required by law. If you would like your information deleted, please contact us using the details below.

Your Rights

You have the right to access, correct, or request deletion of the personal information we hold about you. To exercise any of these rights, please contact us at the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised date.

Contact Us

Email: support@sooperkids.com WhatsApp: 03116665386 Website: sooperkids.com